Claims & Customer Care Coordinator

Location: Auckland
Job Type: Permanent
Industry: Accounts Receivable/Credit Control
Reference: BH-2685
Job Published: July 17, 2024
About the Company:
Our client is a leader in providing world-class medical treatment and care to patients. Known for their supportive, efficient, and comprehensive medical services, they cater to patients from all backgrounds. They strive to offer a seamless, professional experience, with excellence and the highest levels of patient care at the core of their operations. Their culture emphasises collaboration, continuous improvement, compassion, and responsiveness.

About the Role:
As a key member of the head office team, you will play a vital role in processing sensitive, time-critical claims. You will thrive on interacting with people, solving problems, and providing empathetic, people-oriented service. Your ability to handle sensitive issues will be of great value to our client. This role is based in Auckland’s CBD, with convenient parking and public transport options nearby.

Skills & Experience:
  • Experience in processing claims or accounts receivable
  • Attention to detail and ability to follow processes
  • Empathy, compassion, and kindness, balanced with professional detachment
  • Excellent phone manner and communication skills
  • Ideally experienced with MYOB
  • Clean credit history

Why This Role is for You:
Join a tight-knit team with loyal employees who value support and collaboration. This growing company is dedicated to providing the highest levels of patient care and fostering a culture of continuous improvement and compassion.

Benefits:
  • Competitive salary
  • 5 weeks of annual leave per year + a wellness day
  • No stand-down period for sick leave
  • Office located close to public transport near Victoria Park
  • Supportive and friendly team environment