A true master of the trade, we have been partnering with the freight and logistics industry since 1995, resulting in deep expertise of the talent and opportunities the industry has to offer.
Import Customer Service
| Location: | Auckland |
| Job Type: | Permanent |
| Industry: | Freight/Cargo Forwarding | Import/Export & Customs |
| Reference: | BH-2706-3 |
| Job Published: | September 27, 2024 |
Key Responsibilities:
Client Portfolio Management: Handle your own portfolio of clients, primarily focusing on seafreight with some airfreight
End-to-End Shipment Management: Oversee clients' import shipments from overseas door to New Zealand door.
Quoting: Provide quotes to clients and overseas agents.
Client Communication: Keep clients constantly updated with order status reports.
Rate Negotiation: Negotiate rates with service providers.
Agent Coordination: Manage some shipments routed by overseas agents.
Export Exposure: While there is a dedicated export person, having exposure to exports or willingness to learn is a plus.
Ideal Candidate:
You must have proven experience working for a freight forwarder in import seafreight customer service. Exposure to exports is beneficial.
Dedicated and Reliable: A flexible and dependable person who is passionate about freight.
Friendly, hardworking, with a strong attention to detail. Someone who can enjoy a relaxed and down-to-earth environment
This role is located in East Auckland so you're free from the hassle of airport traffic!
Be part of a small, supportive team where your contributions make a real impact.
After full training and onboarding, enjoy the flexibility to work from home up to 2 days per week.
If you are a dedicated import customer service professional with a passion for the freight industry, we would love to hear from you.
How to apply? The first step is to apply online via this job ad. If possible, please submit your CV in Microsoft Word. Alternatively, you can call Amanda on 021520643 if you have any questions.
Partner with the leading recruitment agency for Freight and Logistics professionals.
With over 25 years of experience, our seasoned consultants leverage their extensive industry knowledge and network to fill 79% of our jobs from existing connections.
Benefit from our team's first-hand experience in the field, ensuring we understand your unique needs in the ever-evolving world of Freight and Supply Chain Logistics.
Learn more about us here - www.teamrecruitment.co.nz