Import Operations Specialist

Location: Auckland
Job Type: Permanent
Industry: Manufacturing, Transport & Logistics | Freight/Cargo Forwarding | Import/Export & Customs
Reference: BH-2796
Job Published: November 14, 2024
We have an exciting opportunity for a motivated individual to join a NZ-owned freight forwarder based in Auckland as an Import Operations Specialist for Australian imports handled from NZ. This junior to intermediate role offers a fantastic chance to grow and develop in a supportive environment.
 
Fantastic south / east location, 2 days WFH after training period. Flexible later start time.
 
What’s Involved:
  • Review shipping docs and requesting amendments as required including documents for clearance.
  • Pro-actively escalate and assist in solving customer complaints, supplier failures and overseas agent issues.
  • Cross checking data to ensure accurate input.
  • Sending relevant details to the nominated broker for clearance.
  • Completing milestones within KPI's and managing milestone exceptions.
  • Billing customs GST/ Duty charges and monitoring payment prior to release.
  • Checking all holds and releases are clear prior to cargo arrival.
  • Requesting relevant original documents and releases.
  • Booking cartage and monitoring delivery through to door.
  • Entering costing and revenue.
  • Updating relevant internal and external parties of any changes to the shipment outside of the standard KPI's.
 
What You Will Need:
  • Proven experience in import operations - Australian experience advantageous but not essential.
  • Minimum of two years Cargowise experience.
  • The ability to adapt to change, a clear communicator and someone who enjoys working as part of a collaborative team.
 
What They Offer:
  • Career Growth: An excellent opportunity to learn, grow, and develop your expertise in import operations.
  • Supportive Team: Work alongside a friendly and knowledgeable manager and a close-knit team.
  • Regular social events, company lunches and the odd fun surprise
  • Company phone and carpark.
  • 2 days WFH available after training period.
  • Flexible later start time.
 
If you’re passionate about import operations and eager to be part of a dynamic team, we’d love to hear from you!
 
Apply Now and take the next step in your career with a company that values growth and development. Submit your CV in word-format.
 
Alternatively, you can call Jo on 021820965
 
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